Delivery Information

FREE Shipping within the United States!

SHIPPING & DELIVERY

Orders are filled in our facility and shipped via the (USPS) Local Post Office for final delivery. Regular shipping time to addresses in the United States are based on the location and no longer than 10 days, upon delivery of merchandise. Free shipping offer is valid in the U.S. only. All orders are processed through PayPal or once credit card verification and authorization have been obtained. Orders are shipped Monday-Saturday, not including holidays, and there is no Express or Next Day delivery options. AfricanByNature.com does not offer Sunday delivery.

The delivery date of your order is subject to when your order leaves our facility; the delivery location address; the shipping method selected; and in stock status.

Estimated shipping time is approximately 48 hours (Monday - Saturday) from the time your order is placed and is subject to change based on order volume.

*Please allow 24-48 hours for processing and an estimated 3-5 business days for shipments to arrive.

Please note Estimated Ship Dates are estimates only, and are not guaranteed.

To summarise, orders are typically delivered in 2-3 weeks from date of placement.

PLEASE NOTE that depending upon your location, orders may be subject to Import Duty charged by customs. This is usually only applicable to high value orders, but you will responsible for the full payment of any fees incurred. Please consult your local government website for further information on receiving items from the US to see if and when this applies to your location.

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ORDER TRACKING

Packages are sent via the United States Postal Service (USPS) via Standard Mail/Parcel Post mail service. Expected delivery date of the parcel is between 30 and 45 days from the date of mailing. No expedited services available and tracking is not currently available for APO & FPO parcels. As long as you provide us with a valid e-mail at the time of your order, you will receive an order confirmation by e-mail. You will also receive a shipping confirmation by e-mail at the time of the shipment. The shipping confirmation will contain your tracking number and a list of the items included in your shipment. You can track the status and delivery of your package with the ease of on-line tracking. If sent by UPS, tracking is available for every package that we ship with UPS (On-Line tracking available at UPS Tracking.)

Multiple shipping to addresses is not available at this time.

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APO/FPO SHIPPING

Orders are shipped via UPS (excluding APO's and FPO's, which are shipped via the USPS - United States Postal Service). All orders being shipped to APO's, FPO's, or Rural Routes cannot be shipped with any service other than 4 to 5 day or ground delivery. All orders shipped with UPS will be assigned a tracking number and can be easily tracked online UPS. AdvoCareApparel.com shall not be liable for loss, damage or delay caused by Acts of Nature, perils of the air, authority of law, riots, strikes, civil commotions, or hazards or dangers incident to a state of war. APO's and FPO's will be shipped via the United States Postal Service (USPS) Certified mail, with signed return receipt. UPS cannot deliver to a post office box.

Please remember that UPS will not accept a Post Office box as a shipping destination. If you have entered a P.O. Box, we will have to contact you about additional shipping charges caused by having to use the United States Post Office, before processing your order.

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INTERNATIONAL SHIPPING

During our checkout process we provide a list of international locations to which we ship. We only ship to those international locations listed. All orders are subject to any/all applicable taxes and duties specific to each country shipping destination. By placing your order with the AfricanByNature.com, you are considered the importer of record and as such, you will be responsible to comply with all applicable laws and regulations. Furthermore, you will be responsible for all taxes, duties, and collection fees in addition to your shipping charges. Please allow additional delivery time for orders with international shipping destination locations.

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RETURN POLICY

ALL SALES ARE FINAL

NO REFUNDS OR EXCHANGES ONCE AN ORDER IS SHIPPED

You have 15 days after receiving your item, to request for a RMA number, in order to return an item that you purchased. AfricanByNature.com will refund any item(s), if they have been damaged or altered do to a manufactured defect or from shipping. All labels and tags must are attached and the item must have not been worn. AfricanByNature.com does not accept returns on any clearance styles. You will receive an email confirmation when your return has been processed.

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